When people need to move their cars across the country, they usually call an auto transport company. Most of these car shipping companies are honest, but like any other sector, there are scammers who take advantage of people. If you aren’t careful, you might lose money, face significant vehicle damage, or experience long delays.
If you are a first-time shipper or are trying to avoid problems in the future, knowing how car shipping scams work can go a long way in helping save time, money, and stress. This blog will help you navigate common scam tactics, warning signs, and what you should do before hiring a transport service to move your car safely and securely.
Why Car Shipping Scams Happen
Car shipping scams are more rampant these days because of the various car shipping agents, brokers, and carriers. Such a setting acts as the perfect breeding ground for misrepresentation. Every day, there are customers who have no idea what they are doing, or honest, hard-working individuals simply trying to get the most value for their money.
Most people choosing car shipping services these days are doing so because they are under the false impression that these services are easy and quick. In reality, they are in fact the exact opposite. These unfortunate folks are more often than not faced with the inescapable task of providing their courier with money or some form of personal data that serves as cash to some firms and blackmail to others.
In a bid to make a quick buck, numerous firms have emerged with fake impersonations of actual shipping companies. There are also barely existent marketing strategies or price quotes that are embarrassingly low. These scams can even go as far as picking up your vehicle for servicing and never returning it. Remembering what was previously mentioned can assist you in the unfortunate event where you need to deal with a scam company.
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Car Shipping Scam Warning Signs
Like every fraud, there is a way to defend yourself from them, and the first one in this scenario is being aware of the various warning signs. The following are a few concerning car shipping scams.
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Unrealistically Low Estimates or Quotes
Every single industry out there has rogue firms that try to pull a fast one on the customers by undercutting seasoned service providers. Being at the receiving end means that you get served with way lower than market expectation quotes for your services. The outcome is quite simple. Once they have received your deposit, they change the goalposts or ask for additional money.
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Lack of Insurance Documents
A legitimate auto transporter has a license from the FMCSA and has active insurance. Scammers either do not attempt to provide this information or try to come up with fake documents.
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No Contact Information or Online Presence
If a business has no website, no reviews, or a voicemail box that is full, then that is an issue. Good car shipping companies have a verified business on the internet with social proof as ratings or testimonials.
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Overly Eager for Prepayment
It is standard to require a deposit; however, some will charge the whole amount due in full via untraceable methods like cryptocurrency. Avoid businesses that do not provide safe, traceable payment options.
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No Written Bill of Lading
Without formal documentation, there’s no legal paper trail. Always ask for a contract and make sure a Bill of Lading is filled out at pickup.
Common Scam Tactics
Pricing Bait-and-Switch
A scammer quotes you a low price to secure the booking and calls you later to demand more money while providing excuses. If you do not comply, they will cancel the transport or hold your deposit.
Fake Carriers or Brokers
Some scammers act like brokers, but they are really trying to steal your information. They can also pretend to be licensed car shipping companies using FMCSA numbers or business names.
Ignoring Communication After Vehicle Pickup
The worst type of scam is picking up your vehicle and providing no further communication, including delivery. This means that you will either lose your car completely or be blackmailed to get it back.
How Can You Confirm That a Car Shipping Company Is Not Fake?
If you want to be sure you are hiring a car shipping professional, follow these moving tips:
- Check the FMCSA: Every carrier must hold a valid MC (Motor Carrier) number and DOT number. You can check this on the FMCSA website.
- Read reviews from previous customers: Google, BBB, and TransportReviews.com are valuable sources of information about the reviews left by customers.
- Request proof of insurance: Specifically ask for their active cargo insurance policy.
- Contract use is signed: Real brokers and carriers provide contracts that detail costs, delivery timelines, and liability clauses.
- Do not feel rushed: Real businesses give time for people to compare multiple quotes, ask questions, and think, unlike aggressive sales tactics.
Making Sure Your Vehicle Stays Safe While Being Transported
Even with a legitimate company, these measures can be taken to protect your vehicle:
- Take Vehicle Photos: Take photos of each side of the vehicle before it is picked up.
- Reclaim items: Do not leave any personal items in the vehicle.
- Identify Damage: Note and mark all scratches and dents on the bill of lading.
- Verify Driver’s ID: Ensure that the name of the person who is picking up the vehicle matches the name and company which has been provided.
An all-inclusive moving checklist will further guide you to stay organized during the move and also ensure that you do not miss any important steps in the moving plan.
Steps To Take If You Suspect A Scam
Take the following steps if you suspect a car shipping scam:
- Do Not Communicate: Avoid further payment and information exchanges.
- Bank Contact: Report any suspicious charges and secure your account.
- FMCSA Report: Use their fraud consumer complaint form to report.
- BBB Report: File a complaint through the Better Business Bureau site.
- Leave a review: Post reviews to warn others.
In case your vehicle has been picked up but the scammers become unreachable, inform local police and consider filing with the IC3 (Internet Crime Complaint Center).
How to Move My Car with a Trusted Company Safely
A proven and professional transport company is the most reliable means of avoiding scams. When someone asks, “How do I safely move my car?” here’s what you need to think about first:
- Experience: Look for car shipping companies that have been operating for several years.
- Transparency: Pick companies that have clear pricing, process, and policy explanations.
- Support: Responsive customer service is a good indicator of professionalism and customer responsibility.
- Tracking: Many reputable carriers now offer GPS tracking or provide regular status updates.
If you have a checked provider and a comprehensive moving checklist, then shipping your vehicle becomes an effortless experience.
Final Thoughts
Car shipping scams are quite rampant, especially for those in a rush to make decisions. The good news is that knowing the red flags, asking the right questions, and conducting careful research can all help avoid scammers. Whether you’re moving to a new state or purchasing a vehicle from another state, verifying your provider is crucial.
Stick to a detailed moving checklist, avoid taking shortcuts, and only use licensed car shipping companies if you want to protect your car, money, time, and even mental well-being.
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